|
TERMS AND CONDITIONS
SUBSCRIBER
1. One resident will be designated as The Subscriber
for each telephone, Cable TV and/or YorkNet service.
RATES
AND CHARGES
2. The Subscriber shall be responsible for all
charges associated with the telephone, Cable TV and/or
YorkNet service and Pagers.
These charges include:
a) monthly telephone, cable TV and YorkNet rental charges
and features.
b) all long distance service charges made from or charged
to the telephone number
c) local 411 charges, collect calls, credit card calls
and service charges
d) installation fees, damages and security deposits
3. Telecom
York reserves the right to increase monthly recurring telephone,
Cable TV and YorkNet charges and
shall notify
subscribers in writing 60 days prior to increasing these
rates. Long distance
rates are subject to change at any time.
4. All Subscribers
agree to use the long distance service provided by Telecom
York.
BILLING
5. If Telecom York has failed to bill you or under-billed
you for equipment and services, Telecom York has
the right to bill
you within one year of the date the charge was made.
6.
Subscribers will be billed monthly at the campus address
shown on this application. Final bills will
be mailed
to the forwarding address shown hereunder.
7. Payment
in full is due within 15 business days of the date of the
bill and may be made by cash,
cheque,
credit
card, Interac
or money order. A charge of $25 will be applied
to all NSF cheques. Interest at the rate of 1.25%
per
month
will be
charged on overdue accounts.
8. Billing disputes
or discrepancies must be reported to Telecom York prior
to the next billing
period
or no adjustment
will
be made.
9. Telecom York may request payment
prior to the normal billing date if The Subscriber has
an unusually
high
number of long
distance charges. Long distance privileges
may be suspended at the discretion of Telecom
York.
SERVICE CHANGES
10. Requests for changes to or disconnection
of service are to be made to Telecom York.
The Subscriber
remains
responsible
for all charges until the changes are made.
TERMINATION
OF SERVICE
11. Telecom York may terminate service without
notice in the following circumstances:
a) delinquency in payment
b) damage to equipment or system
c) use of the service for harassment or
fraud
d) use of unauthorized codes
e) failure to follow University policy
on Computing and Information Technology
(see
Senate Policy
#:SEN 001)
12. Service will not be extended
to anyone with an outstanding account.
13. Subscribers whose
service has been terminated for non-payment will have their
service restored
once all
outstanding charges
have been paid. A restoration charge
of $43.50 will apply for telephone subscribers
and
$25.00 for cable
subscribers.
14. Failure to bring accounts
to a current status may result in academic sanctions
being imposed,
which may
include
having grade reports and conferral
of degrees withheld and/or accounts
may be sent to a collection agency.
15.
Failure to follow the University policy on Computing and
Information
Technology may result
in academic
sanctions being
imposed, which may include having
grade reports and conferral of degrees withheld.
LIABILITY
16. York University will not be responsible
for any loss or damage, direct
or indirect, resulting
from
the use
or failure
of equipment, systems or networks
provided by Telecom York pursuant
to this Agreement.
17. York University
does not guarantee that Subscriber’s
own electronic devices can be
used successfully with the system and will not be responsible
for loss or damage to any such
equipment connected to the system.
18.
The Subscriber agrees that
they will not extend telephone
and/or
cable TV
service beyond
their
personal residence
room or apartment using extension
cords or other devices as these
constitute a safety hazard, deface
university property and represent
fraudulent use
of services.
19. If Descramblers,
Pagers and Converters are not returned,
The Subscriber
will be charged for the
full replacement
value of such products.
20.
Telecom York does not recommend the use of cordless telephones
on campus and will
not be
liable for any
associated fraudulent
long distance charges.
CALL
BLOCKING
21. To stop or "block" your name and
telephone number from being seen by the person you call,
press * 6 7 on your
Touchtone telephone before
you dial a telephone number. This will block your name
and number. The person you are calling
will see the message "PRIVATE
NAME/PRIVATE NUMBER".
Telecom York will not assume
responsibility nor be liable
for blocking calls.
|
